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Established in 1939, remaining one of the oldest and most reputable names in the business, Coles Refrigeration & Air Conditioning Pty Ltd (“Coles”) has successfully serviced Newcastle, the Hunter Valley, Lake Macquarie and the Central Coast for the past 80 years, on both a domestic and commercial scale.

The expert team at “Coles” hold both the knowledge and understanding of new technologies, with the skills, confidence and reputation that can only be offered by a long standing company, thus ensuring your demands are met to the highest of standards. Whether it be domestic or commercial air conditioning, or commercial catering and refrigeration, “Coles” ensure quality and functionality from a local business with 24 hr service.

The wide variety of skills acquired by the “Coles” team allows the design, installation, finance, warranty and after sales service processes to be handled by one company, removing the hassle associated with dealing with multiple consultants.

“Coles” delivers high quality assistance at all stages of the construction and installation process and accepts responsibility for all your services needs. When you deal direct with “Coles” air conditioning engineers, you get technical advice, the right price, quality installation, warranty back up and on going service, offered by technical engineers, not just a retail store employees and their installation representatives!

Due to the holding of large stocks, and a large fleet of well equipped technicians, “Coles” can provide same day service response for 98% of all breakdowns, as well as 24 hr service. Unlike companies that retail off the shelf products, “Coles offers obligation free quotes and technical advice to ensure accurate sizing of machines and professional design services.

The reputation held by “Coles” lies heavily with the ability to offer honest and independent advice on air conditioning, refrigeration and catering equipment brands to the Newcastle and Hunter Valley, Lake Macquarie and the Central Coast, communities for several generations. When you purchase a product from Coles Refrigeration and Air Conditioning Pty Ltd, you get quality brands, great service, technical advice and competitive prices.


In the 1880’s an English mechanical engineer set sail for Adelaide (Australia) with the latest in technology – an ice works and meat chilling plant.

The 1920’s saw the late Sidney Harold Cole construct New South Wales’ first dairy cool room. This came as a response to refrigeration in Sydney becoming more popular for small shops and homes.

In 1931, New Systems Telephones opened a Newcastle branch at 91 Hunter Street and between 1933-1938, Mr. Cole was appointed engineer/ manager. Upon his arrival to the Hunter, there were less than 30 commercial refrigeration installations.

When the Newcastle branch closed, Mr. Cole decided to venture into his own business. His first customer became BHP shipping, a valued client that the company maintains to this day.

A refrigeration cabinet factory was opened at Broadmeadow in 1946, and it produced commercial refrigeration for sale all over Australia.

In March 1964, the business was sold to two of Mr. Cole’s senior staff. Always a leader in technical fields, Sid Cole used this early example of “worker participation” to good effect and the company grew and expanded. This model for worker participation has continued to this day.

Today, Coles Refrigeration and Air Conditioning is proud to offer commercial and domestic Air Conditioning, commercial Refrigeration and Catering Equipment services.

old shop
coles refrigeration history shot near newcastle harbour
cole refrigeration history shot near kotara

Why Choose US?

Service Close To You

A Hunter based company, Coles has service technicians near you to save time and money. Coles service staff are located in Newcastle, Maitland Swansea, Toronto and travel from the Central Coast to Port Stephens and The Hunter Valley.

Service For 24 Hours

With Coles you can depend on a quick response around the clock. Coles cuts down on service time and costs by maintaining a large stock of spare parts and by fully equipping vehicles with a large number of stock items.

Skilled To Save You Money

Technical staff attend product updates and training sessions to ensure that service is completed in the shortest possible time. For specialist design issues, Coles technicians are backed by professional engineers.

Integrity to Save You Money

Ongoing honesty and integrity in business dealings have ensured that Coles has been an industry force for over 80 years. Coles estimates are an accurate indicator of service costs as only faulty parts are replaced. Only parts replaced are invoiced and spare part mark ups are minimised. Often spare part prices are cheaper as Coles passes on large trade discounts to you, the customer.

Computerised to Save You Money

Coles organises the most suitable technicians to service your job. Checking your account is a breeze with Coles itemised paperwork. A computerised database of the service history of your equipment is maintained to facilitate future servicing and problem solving.


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    I was on site this morning at 47 Darby Street for the RMS Fitout project, and the foreman was heaping a fair bit of praise on you guys for the quality and speed of work! Thanks for helping us out...

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    Chris Vlatko Associate Director , Schreiber Hamilton Architecture , 15th October 2014
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    Mitchel Cousins has presented at two workshops held by the Energy Hunter team, helping businesses gain an understanding of real life ways to improve performance, reliability and cost savings of plant and equipment. Mitchell displayed high level of knowledge in...

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    Throughout all the stages of development and construction, I always found the staff from Coles to be highly professional and diligent in their works. Cole's tradesmen who carried out the works at our site were always helpful and met our...

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    Michael Ross Operations Manager , New England Trading , 11th August 2011
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    Thank you for the excellent work produced by your staff during the fit out of our new kitchen. The stainless steel exhaust and benchwork are second to none. Our cool room, pantry and freezer are working beautifully and the shelving...

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    Cheryl Bellamy Catering Supervisor , Shoal Bay Retirement , 1st October 1998
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    We were impressed by the excellent sales advise, design, installation and after sales service we received. All equipment restoration was carried out professionally keeping costs to a minimum. Coles Refrigeration & Air Conditioning ensured that our budget was met and...

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    Kathleen Farley General Manager , Salamander Shores , 12th September 1997
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    Coles have been responsible for the provision, installation and servicing of all our beverage and catering equipment, air conditioning & general refrigeration. I have conducted business with Coles since 1994. I have no hesitation in recommending Coles Refrigeration & Air...

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    Mike Thomas Owner , Shenanigans at the Imperial , 11th January 2002
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    Your professionalism, quality, honesty, and delivery timeframes were outstanding given you were under an extremely tight schedule to get the project completed. I was especially impressed with your effort to accommodate any additions to the original scope, including the client's...

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    Michael Rigby Director , RTC Group , 14th January 2008