Service

24/7 Refrigeration And Air Conditioning Service

Coles Refrigeration and Air Conditioning Service has been providing efficient and reliable service for the past 80+ years to home-owners and businesses in the Newcastle, Hunter and Central Coast regions. In all these years, we’ve installed, serviced, and maintained residential and commercial air conditioners, commerical refrigeration, cooling rooms, freezers and commercial kitchens.

Our fleet of qualified, trained, and experienced technicians provides same day response and a thorough resolution for all breakdowns reported as well as 24/7 emergency services. Our mission is quick response and complete solution for our customers. Our highly skilled, fully licensed technicians are available to provide you with a solution to any kind of breakdown, at any time.

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Installation and Service for Multiple Products

Our service portfolio includes servicing and maintenance of residential and commercial air conditioning, plus commerical refrigeration and mechanical ventilation systems. We sell, install and repair air conditioners, commercial refrigerators, cool rooms, freezers, bench-tops, ice machines, and more.

Purchase and Installation of Commercial Catering Equipment

We can help you with the purchase and installation of catering and refrigeration equipment, cabinets, ware washers, stainless steel fabrication, remote refrigeration installations, exhaust hoods, and mechanical ventilation.

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Rapid Response Service

Our team realises that time is of essence when things go wrong. A timely response can save a business thousands of dollars lost because of breakdown in refrigeration equipment. Our vast experience has helped us develop a structured response plan that gives priority to mission-critical breakdowns over minor ones and provides guaranteed response times in such cases.

Modern Infrastructure

We provide our technicians with a fleet of modern service vehicles stocked with latest tools and equipment so that they have the resources to make an assessment and diagnose and repair the problem in the shortest possible time. The technicians use the latest technology and communication devices to write and circulate their reports.

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New Installation Recommendations

Coles Refrigeration & Air Conditioning technicians leave no stone unturned to see that your equipment has been properly and completely repaired and serviced. However, in a situation where it cannot be repaired under any circumstances, we will help you find a replacement which is highly competitive, cost-wise. Our recommendations and installations have, over the years, helped businesses save thousands of dollars in procuring refrigeration plant and equipment.

Large and Dependable Supplier Network

We source only the best quality material for installations and repairs from our country-wide supplier network built over decades so that we feel confident in the quality of our installation and pass on the same confidence to our customers. We work only with suppliers who subscribe to our own philosophy of high quality, prompt delivery, and competitive costing.

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Service and Installation with Minimum Disturbance to Your Own Operations

We provide our services in a way that they do not get in the way of your own onsite production and processes. After making an assessment of the work that needs to be done, our technicians discuss with you the access that they need to carry out the repairs. It remains our objective to ensure that there is minimum noise and disruption when conducting the job.

Wherever possible, we even consider undertaking the job at odd hours when there is no other activity being conducted in your premises.

 

For the past 8 decades, we have constantly succeeded in winning the trust and confidence of our esteemed customers for their refrigeration and air conditioning needs. If you are a residential customer or a business in the Newcastle and Hunter region, call us for a quote today at (02) 4957 0221. If you need urgent help with a breakdown, call our emergency 24/7 helpline number at (02) 4957 0221.

Client Reviews

  • I just thought I would share some feedback with you on this very hot day. In the past, our air conditioning has always struggled badly on these hot days.The guys out the front (with glass windows) would be sweating and they would turn the air right down. The people in the back of the office would need to bring jumpers and cardigans to work on a day like this. BUT NOW – AFTER YOUR TECHNICIAN WAS HERE LAST MONTH. It’s fantastic.  We have been in this building for 10 years and the air conditioning has never worked better!! So thank you to everyone there for making that happen for us. We are all very happy and have been mostly unaware that it’s even a hot day out there. We love it!!

  • Thank you Coles Refrigeration & Air Conditioning for the professional work you produced in installing the bar and kitchen at the Mark Hotel.

    Your professionalism, quality, honesty, and delivery timeframes were outstanding given you were under an extremely tight schedule to get the project completed. I was especially impressed with your effort to accommodate any additions to the original scope, including the client's request to refurbish the entire kitchen two weeks prior to Christmas. I have no hesitation in recommending you and Coles Refrigeration & Air Conditioning to future clients and trust we will continue to further strengthen the relationship between our companies.

  • Coles have been responsible for the provision, installation and servicing of all our beverage and catering equipment, air conditioning & general refrigeration. I have conducted business with Coles since 1994. I have no hesitation in recommending Coles Refrigeration & Air Conditioning to prospective clients.

  • We were impressed by the excellent sales advise, design, installation and after sales service we received. All equipment restoration was carried out professionally keeping costs to a minimum. Coles Refrigeration & Air Conditioning ensured that our budget was met and that we received the best available equipment within that budget. For future requirement, we will not hesitate to involve Coles Refrigeration & Air Conditioning. Thank you for the professional input and service!

  • Thank you for the excellent work produced by your staff during the fit out of our new kitchen. The stainless steel exhaust and benchwork are second to none. Our cool room, pantry and freezer are working beautifully and the shelving and the layouts are exactly to our requirements. I will always be available to be contacted to recommend the work you and your staff did on our new kitchen.

  • Throughout all the stages of development and construction, I always found the staff from Coles to be highly professional and diligent in their works. Cole's tradesmen who carried out the works at our site were always helpful and met our stringent OH&S requirements. The buildings that were refurbished present various challenges with timeframes and meeting relevant codes and standards. With Cole's help, we were able to meet and exceed all expectations. I have no hesitation in recommending Coles Refrigeration for any future works in which they tender.

  • Mitchel Cousins has presented at two workshops held by the Energy Hunter team, helping businesses gain an understanding of real life ways to improve performance, reliability and cost savings of plant and equipment. Mitchell displayed high level of knowledge in both his specific industry, as well as energy efficiency. It was a pleasure working with Mitchell and I would happily do so again.

  • I was on site this morning at 47 Darby Street for the RMS Fitout project, and the foreman was heaping a fair bit of praise on you guys for the quality and speed of work! Thanks for helping us out on this one.

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Air Conditioning Products

Single split air conditioner in residential living room with a beige interior design

Split Systems

Single split air conditioners are suitable for single room use.

Multi-split air conditioning system in a residential living room with a red interior

Multi-Split Systems

A multi-split air conditioning system uses only 1 outdoor unit connected to several indoor units.

Domestic Ducted System in a residential living room with grey interior

Ducted Systems

A ducted AC system consists of an indoor and outdoor unit, and flexible ducting.

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Air Conditioning Products

Commercial split air conditioning system on a white background

Split Systems

Ideal solutions to efficiently heat or cool single room spaces.

Multi split air conditioning system in a commercial building

Multi-Split Systems

Multi Split Systems are deal for installation in larger areas.

Industrial ducted air conditioner in a high ceiling

Ducted Systems

Indoor and outdoor unit and flexible ducting.

Packaged air conditioner on a roof of a commercial building

Packaged Units

If floor space is at a premium, packaged air conditioning is a great solution.

VRV and VRF Systems

VRV & VRF Systems

Perfect for large commercial projects or luxury homes.

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Air Conditioning Products

coles compressor banner

Compressors

The compressor is the component at the heart of a refrigerant circuit based on the so called “vapour compression cycle”.

Water Cooled Chillers

Cooling Towers

A heat exchanger in which air and water are brought into direct contact with each other to reduce the water’s temperature.

evaporative cooling banner

Evaporative Cooling

Takes advantage of latent heat of evaporation where tremendous heat is exchanged when water evaporates.

chilling cooling system, Water Cooled Chillers

Industrial Chillers

A refrigeration system that cools a process fluid or dehumidifies air in commercial and industrial facilities.

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Air Conditioning Products

marine packaged units feature

Package Units

Packaged units provide a self-contained marine air conditioning solution, delivering high energy efficiency and a wide operation range.

19XRE AquaEdge Two-Stage Centrifugal Chiller

Water Cooled

Cooling your guests and crew demand, all with maximum reliability and efficiency – and minimum use of onboard space.

marine deck unit feature

Deck Type

Deck units provide an energy efficient solution for independent or centralized air conditioning

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