About Coles

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Privacy Policy

Coles understands your privacy is important whether you are a consumer, former staff, current staff, prospective staff or an individual connected with our customers, business partners, or suppliers. This Privacy Policy shows Coles’ commitment to protecting your privacy.

Coles does not apply to acts or practices that are directly related to current or former staff.

TYPE OF PERSONAL INFORMATION COLLECTED BY COLES

Coles collects personal information necessary for the purposes of conducting our business. This may include but is not restricted to your name, address, date of birth, gender & contact details including phone, fax & email. Coles does not usually collect sensitive personal information.

METHODS COLES USES TO COLLECT PERSONAL INFORMATION

Coles collects personal information in different ways:

  • Directly from you by personal contact, telephone, email & facsimile
  • Credit applications
  • Partnership program forms via the Coles website
  • Through business activities or events
  • Public domain information
  • Third parties including but not restricted to recruitment agencies

Irrespective of the source of the personal information Coles respects the privacy of your personal information.

HOW WE USE & DISCLOSE YOUR PERSONAL INFORMATION

Coles uses & discloses your personal information:

  • To identify you
  • To provide the services you may require
  • For directing marketing of our products & services & to keep you informed of new product developments

If you no longer wish to receive Coles marketing material please notify us & we will remove your details from our marketing database.

HOW TO ACCESS PERSONAL INFORMATION ABOUT YOU?

You have a right to access your personal information held by Coles. In order to verify your identity, you are required to put your request in writing. Coles reserves the right to charge a reasonable fee for searching & providing you the access to your personal information.

SECURITY & QUALITY OF YOUR INFORMATION

Coles takes reasonable steps to ensure that your personal information is stored securely & has security measures in place to protect against the loss, misuse & alteration of the information being held. Coles’ staff are required to treat sensitive information as confidential. Coles relies on you to help us keep your information accurate, current & complete. Please let us know if there are any errors & keep us informed of any changes to your personal information.

OPTIONAL REGISTRATION

Coles may collect information through its Internet site that is used to operate the site & to deliver their services & to inform you of news or other products and services available from Coles.

Further Enquiries regarding our privacy policy email us at: coles@colesrefrigeration.com.au

Client Reviews

  • Thank you Coles Refrigeration & Air Conditioning for the professional work you produced in installing the bar and kitchen at the Mark Hotel.

    Your professionalism, quality, honesty, and delivery timeframes were outstanding given you were under an extremely tight schedule to get the project completed. I was especially impressed with your effort to accommodate any additions to the original scope, including the client's request to refurbish the entire kitchen two weeks prior to Christmas. I have no hesitation in recommending you and Coles Refrigeration & Air Conditioning to future clients and trust we will continue to further strengthen the relationship between our companies.

  • Coles have been responsible for the provision, installation and servicing of all our beverage and catering equipment, air conditioning & general refrigeration. I have conducted business with Coles since 1994. I have no hesitation in recommending Coles Refrigeration & Air Conditioning to prospective clients.

  • We were impressed by the excellent sales advise, design, installation and after sales service we received. All equipment restoration was carried out professionally keeping costs to a minimum. Coles Refrigeration & Air Conditioning ensured that our budget was met and that we received the best available equipment within that budget. For future requirement, we will not hesitate to involve Coles Refrigeration & Air Conditioning. Thank you for the professional input and service!

  • Thank you for the excellent work produced by your staff during the fit out of our new kitchen. The stainless steel exhaust and benchwork are second to none. Our cool room, pantry and freezer are working beautifully and the shelving and the layouts are exactly to our requirements. I will always be available to be contacted to recommend the work you and your staff did on our new kitchen.

  • Throughout all the stages of development and construction, I always found the staff from Coles to be highly professional and diligent in their works. Cole's tradesmen who carried out the works at our site were always helpful and met our stringent OH&S requirements. The buildings that were refurbished present various challenges with timeframes and meeting relevant codes and standards. With Cole's help, we were able to meet and exceed all expectations. I have no hesitation in recommending Coles Refrigeration for any future works in which they tender.

  • Mitchel Cousins has presented at two workshops held by the Energy Hunter team, helping businesses gain an understanding of real life ways to improve performance, reliability and cost savings of plant and equipment. Mitchell displayed high level of knowledge in both his specific industry, as well as energy efficiency. It was a pleasure working with Mitchell and I would happily do so again.

  • I was on site this morning at 47 Darby Street for the RMS Fitout project, and the foreman was heaping a fair bit of praise on you guys for the quality and speed of work! Thanks for helping us out on this one.

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