Coles does not apply to acts or practices that are directly related to current or former staff.
Type of Personal Information Collected by Coles
Coles collects personal information necessary for the purposes of conducting our business. This may include but is not restricted to your name, address, date of birth, gender & contact details including phone, fax & email. Coles does not usually collect sensitive personal information.
Methods Coles Uses to Collect Personal Information
Coles collects personal information in different ways:
- Directly from you by personal contact, telephone, email & facsimile
- Credit applications
- Partnership program forms via the Coles website
- Through business activities or events
- Public domain information
- Third parties including but not restricted to recruitment agencies
Irrespective of the source of the personal information Coles respects the privacy of your personal information.
How We Use & Disclose Your Personal Information
Coles uses & discloses your personal information:
- To identify you
- To provide the services you may require
- For directing marketing of our products & services & to keep you informed of new product developments
If you no longer wish to receive Coles marketing material please notify us & we will remove your details from our marketing database.
How to Access Personal Information About You?
You have a right to access your personal information held by Coles. In order to verify your identity, you are required to put your request in writing. Coles reserves the right to charge a reasonable fee for searching & providing you the access to your personal information.
Security & Quality of Your Information
Coles takes reasonable steps to ensure that your personal information is stored securely & has security measures in place to protect against the loss, misuse & alteration of the information being held. Coles’ staff are required to treat sensitive information as confidential. Coles relies on you to help us keep your information accurate, current & complete. Please let us know if there are any errors & keep us informed of any changes to your personal information.
Coles may collect information through its Internet site that is used to operate the site & to deliver their services & to inform you of news or other products and services available from Coles.