What to look for in a HVAC Company

What to look for in a HVAC Company

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Choosing the right commercial refrigeration mechanic or installation company is crucial

Making the right choice for your home or business can be stressful, after all, there are so many choices out there for everything you could possibly need. When it comes to commercial refrigeration however, your decision can have serious consequences if something goes wrong.

How to select a HVAC company to suit your business’ needs

Whether you’re running a café, grocery store, butchers, or even ice cream parlour you’ll want to know that your business’s refrigeration is top quality and in good hands in case of breakdowns. Here at Coles Refrigeration, we understand just how important keeping your business up and running is, and we are here to help you. To select an amazing HVAC company, you should consider the company’s:

  • Reputation
  • Experience
  • Product range
  • Availability
  • Local knowledge.


Reputation, word of mouth, can make or break a company. Here at Coles Refrigeration we know it’s important that you not only find a mechanic or company that you trust, but also that others trust as well.

Since 1939, we have remained one of the most reputable names in the business and have successfully serviced Newcastle, the Hunter Valley, Lake Macquarie, and the NSW Central Coast for over 80 years, on both a domestic and commercial scales.

If you want to find out more about a company’s reputation, simply check out their online reviews through a web search or customer references located on the company’s website. You should also consider the opinions of friends, family, or business associates to find the perfect company for your business.

If a company’s reputation shows them to be friendly and helpful, expect a company that will communicate with you throughout the entire process and happy to answer your questions.


While it may be tempting to save money by hiring the person with the lowest quote, you should take into consideration how much experience they have. Commercial refrigeration units can cost a lot of money, so you need to know that it’s been installed and maintained properly, to get the longest life out of it.

HVAC systems also require a lot of skills and knowledge to install; choosing someone with a good reputation and years of experience gives you a piece of mind in their capabilities.

Looking at how long the company has been in business and checking their mechanics’ certification and training are good steps. You should also double check their work and liability insurance and ensure the technician hired has specific experience with the type of system you are having installed. Every one of our engineers and technicians are dedicated to providing high-quality services here at Coles Refrigeration.

Product range

Having a range of designs, types and brands to choose from is always exciting, especially if the company you’ve chosen can supply and fit custom builds to best suit your business’ needs. You’ll also want to make sure that the range available complies with Australian law and guidelines – your technician or engineer should be able to steer you in the right direction if the one you like won’t suit your business.

We are proud to offer an extensive range of commercial refrigeration options for clients of Coles Refrigeration. Whether you’re wanting one of our custom-made cool rooms, freezer rooms or display fridges we are proud to offer a selection of various sizes, and specialised designs which can be adapted to suit most establishments.

Local knowledge

Locals support local businesses and seeing those businesses supporting others is a wonderful way to be a part of the community. Plus, having a local commercial refrigeration mechanic or installation company means that if something goes wrong, it won’t take ages for someone to come have a look.

It is a lot easier to have a local company taking care of your businesses refrigeration or freezer needs than going through another company who ends up outsourcing that job in the end. By choosing the local option you’ll have the opportunity to get to know your technician well enough to trust them and any advice they may give you.

Availability of service

Things can go wrong at any time, not just in business hours, so why would you want a company that can’t help you out when the cooler dies in the middle of the night? Would you rather throw out hundreds or thousands of dollars of stock instead of calling up a local company such as Coles Refrigeration? We are available 24/7 for high quality services including preventative maintenance programs, breakdowns, and repairs.

Let Coles Refrigeration exceed your expectations

Let Coles Refrigeration exceed your expectations

With over 80 years of continuous trading and hundreds of years of combined experience, Coles Refrigeration specialises in the design, manufacture, installation and servicing of custom commercial fridges, cool and freezer rooms, and refrigerated cabinets to suit all your requirements with flexible and cost-effective solutions. From small cafés to large food processing facilities in NSW, the technicians here at Coles Refrigeration have a unique combination of experience and are equipped to deliver the best outcome regardless of the scope of your requirements. No project is too big or complicated for our talented team of engineers and technicians, so click here to contact us today or call us for more information on (02)49570221.

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